DELIVERY & RETURNS
DELIVERY POLICY
Secret desires takes pride in ensuring all your products are in discreet packaging to protect your privacy and desires.
We ensure that there is confidence in your purchase with us, that the packages have no indication of what is inside your luxury package.
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Royal Mail - Standard: 3 - 5 working days £2.50
Royal Mail - Express 1 - 2 working days £5
Royal Mail Special - 1 Working Day: £6.50
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Please see below for last order times
Monday to Friday
Standard Delivery - 4pm
Express Delivery - 1pm
Special Delivery - 8am
Saturday
Standard Delivery - 12pm
Express Delivery - 9am
Sunday
Standard Delivery 5pm
Express Delivery - 1pm
Special Delivery 8am
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RETURN & EXCHANGE POLICY
Any product that you wish to return, must be returned within 21 days of purchasing your order.
Products must be in untampered packaging.
If you have a product that is faulty, a full refund can be provided ensuring we are made aware within five days of receiving your product
Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges.